Terms and Conditions

Introduction
Welcome to Growthmatic.io (“Company”, “we”, “our”, “us”). By using our SaaS platform (the “Service”), you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree, please do not use the Service.

1. Use of the Service
1.1. The Service is provided for professional use only.
1.2. You are responsible for maintaining the confidentiality of your account credentials.
1.3. You may not use the Service for any unlawful activities or to violate the rights of others.

2. Subscription and Payment
2.1. All subscriptions are billed on a monthly or annual basis as per the chosen plan.
2.2. Payments are non-refundable, except as provided in our Refund Policy.
2.3. Failure to pay on time may result in suspension or termination of your access to the Service.

3. User Content
3.1. You retain ownership of all content you upload or create using the Service.
3.2. You grant us a license to use, host, and display your content solely for the purpose of providing the Service.

4. Intellectual Property

You may not copy, distribute, or modify any part of the Service without prior written consent.

5. Termination
5.1. We may suspend or terminate your account if you violate these Terms.
5.2. You may cancel your subscription at any time through your account settings.

Refund Policy

We are committed to ensuring customer satisfaction. If you are not satisfied with the Service, this Refund Policy explains the conditions under which refunds may be granted.

1. Refund Eligibility
1.1. Refunds are only applicable for annual subscription plans if requested within 7 days of purchase.
1.2. Monthly subscription fees are non-refundable.

2. Conditions for Refund
2.1. A refund request must be submitted via email to growthmatic.io@gmail.com with the subject “Refund Request.”
2.2. You must explain the reason for your dissatisfaction to help us improve the Service.

3. Exceptions to Refunds

3.1. No refunds will be issued for:

Partial months of use.
Downgrades in subscription plans.
3.2. Refunds are not available for promotional or discounted subscriptions.
4. Refund Processing
Once approved, refunds will be processed within 7–10 business days to the original payment method.


6. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.


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Address

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  growthmatic.io@gmail.com

  +91 96348 57789


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