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🔒 Privacy

Privacy Policy

We built GrowthMatic to handle data responsibly. This policy explains what we collect, why we collect it, and what control you have over it.

Last updated: January 2025 We never sell your data
Table of Contents
  1. Who We Are
  2. What Information We Collect
  3. How We Use Your Information
  4. Who We Share Data With
  5. Cookies and Tracking
  6. Where Data Is Stored
  7. How Long We Keep Data
  8. Your Rights
  9. How We Protect Your Data
  10. Children's Privacy
  11. Third-Party Links
  12. Changes to This Policy
  13. How to Contact Us
Short version: We collect only what we need to run the platform. We do not sell your data. We do not share it with advertisers. You can ask us to delete it at any time.

1. Who We Are

GrowthMatic is an AI-powered business automation platform. When we say "GrowthMatic", "we", "us", or "our" in this policy, we are referring to the company that operates the GrowthMatic platform at growthmatic.io .

We take privacy seriously. This policy explains what data we collect, why we collect it, how we use it, and what rights you have over it.

2. What Information We Collect

Information you give us directly

  • Account registration details — name, email address, phone number, and business name
  • Billing information — handled securely by our payment processors; we do not store full card numbers
  • Profile and business settings you configure inside the platform
  • Support messages or communications you send to our team
  • Feedback, survey responses, or testimonials you voluntarily provide

Information we collect automatically

  • Usage data — pages visited, features used, actions taken within the platform
  • Log data — IP address, browser type, operating system, referring URLs, and timestamps
  • Device information — device type, screen size, and identifiers
  • Cookie data — see the Cookies section below for full details

Information about your customers

As part of using GrowthMatic, you may upload or import contact data about your customers and leads. This data is processed on your behalf to deliver the platform features. You remain the data controller for your customer data, and we process it only according to your instructions and this policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account and deliver the platform features
  • To process payments and send billing-related communications
  • To send product updates, feature announcements, and important platform notices
  • To provide customer support and respond to your enquiries
  • To analyse usage patterns so we can improve the platform
  • To detect and prevent fraud, abuse, and security incidents
  • To comply with our legal obligations

We will only contact you for marketing purposes if you have opted in or if we have a legitimate interest under applicable law. You can opt out of marketing emails at any time using the unsubscribe link in any email we send.

4. Who We Share Data With

We do not sell your data. We do not share it with advertisers. We share data only in these limited circumstances:

Service providers

We work with a small number of trusted third-party providers to operate the platform, including cloud hosting, payment processing, email delivery, and analytics. These providers process data only on our instructions and under confidentiality obligations.

Legal requirements

We may disclose data if required to do so by law, court order, or government authority. We will notify you of such requests where we are legally permitted to do so.

Business transfers

If GrowthMatic is acquired by or merges with another company, your data may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.

With your consent

We may share data with third parties if you have given us explicit permission to do so.

5. Cookies and Tracking

We use cookies and similar tracking technologies to operate and improve the platform. Here is what we use them for:

Cookie Type Purpose Duration
Essential Keep you logged in and make the platform function correctly Session to 1 year
Analytics Understand how users interact with the platform so we can improve it Up to 2 years
Preferences Remember your settings and preferences across visits Up to 1 year

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the platform.

6. Where Data Is Stored

Your data is stored on secure servers. We use reputable cloud infrastructure providers with strong security certifications. Data may be transferred to and processed in countries outside your own. Where this happens, we ensure appropriate safeguards are in place.

7. How Long We Keep Data

We keep your account data for as long as your account is active. After you close your account, we retain data for a reasonable period to handle any outstanding issues, comply with legal obligations, or resolve disputes — typically no longer than 12 months.

Anonymised or aggregated data that cannot be linked to you personally may be retained indefinitely for analysis and improvement purposes.

8. Your Rights

Depending on where you are located, you may have the following rights over your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Ask us to correct inaccurate or incomplete data
  • Deletion: Request that we delete your personal data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain types of processing, including direct marketing
  • Restriction: Ask us to limit how we process your data in certain circumstances

To exercise any of these rights, email us at growthmatic.io@gmail.com . We will respond within 30 days.

9. How We Protect Your Data

We take security seriously and use a combination of technical and organisational measures to protect your data, including:

  • Encryption of data in transit using TLS
  • Encryption of data at rest
  • Access controls that limit who can view sensitive data internally
  • Regular security reviews and vulnerability assessments
  • Employee training on data handling and security practices

No system is completely secure. If you suspect a security incident affecting your account, contact us immediately at growthmatic.io@gmail.com .

10. Children's Privacy

GrowthMatic is a business tool intended for use by adults. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.

11. Third-Party Links

The platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before sharing any personal data with them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a notice within the platform. The updated policy will show the revised date at the top of this page.

13. How to Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out:

Email: growthmatic.io@gmail.com
Contact page: growthmatic.io/contact